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How do I contact Sam's Club? Contact Sam’s Club, 888-746-7726 Contact Member's Mark, 888-301-0332 Contact Sam’s Club Credit, 866-220-0254 Find any Sam's Club Sign in to your SamsClub.com account to check renewal date or renew online. Pay your membership fees with accrued Sam's Cash, cards on file or you can add a new card for the renewal. Receipt available in your account purchase history. For worry-free renewals make sure to keep your membership active under the Membership settings in your account. Most purchases made on SamsClub.com may be returned to any Sam’s Club location in the United States. If an item purchased online cannot be returned to a Sam’s Club location, it will be noted on the product page. Golf carts and vending machines are examples of items purchased online that cannot be returned to a local Sam’s Club.